Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

• We offer complimentary free shipping worldwide over certain amount of the order at this stage, with possible changes upon the company’s decision.
• All orders are processed moslty within 48 hours and shipped Monday to Friday (excluding weekends and holidays).
• Purchases are delivered in a beautiful box with the exception of certain items
• Delivery Time: Orders are typically delivered within 7-10 business days. Please also note most local couriers for last-mile deliveries are not provided weekend service, hence the possible delay may happen during weekends. We do not guarantee processing time, delivery or shipment dates. All dates are estimated. 

• COVID-19 Update: Due to the global pandemic. All online retailers have been hit hard by shipping delays. Since the pandemic 100% of orders have been delivered inside 65 days if not before.

For more details, please check below page: 

SHIPPING POLICY

ZAFARI accepts the following payment methods:

• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• Klarna is available at ZAFARI. Buy now, pay later with Klarna with 4 interest-free payment. 
• ZAFARI features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

• Only damaged Items are acceptable for returns. Returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit, once the return or refund applicable.
• Refunds will be charged back to the original form of payment used for purchase.
• Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

For more details, please check below page: 

REFUND POLICY