Contact Us
Contact ZAFARI Studio for help with orders, products, sizing, materials or jewelry care. Our team usually replies within 1-2 business days.
EMAIL US
contact@zafaristudio.com
We usually reply within 1-2 business days, Monday through Friday, excluding public holidays. Messages received on weekends or holidays will be answered on the next business day.
TO HELP US ASSIST YOU QUICKLY
If your question is about an order, please include:
- Your order number
- The email address used at checkout
- A brief description of your question
- Clear photos if the item arrived damaged, defective or incorrect
TO HELP US ASSIST YOU QUICKLY
If your question is about an order, please include:
- Your order number
- The email address used at checkout
- A brief description of your question
- Clear photos if the item arrived damaged, defective or incorrect
Please contact us before returning an item. Products sent back without prior instructions may not be accepted. Return eligibility is governed by the current Returns & Exchanges policy.
THE ZAFARI STANDARD
GIFT-READY PACKAGING
Every order arrives ready to give — or keep.
FREE SHIPPING $69+
Complimentary international shipping on orders $69 and over.
FLEXIBLE PAYMENTS
Pay securely by card or choose Klarna at checkout.
MATERIAL TRANSPARENCY
Materials and finishes are clearly listed on every product page.
JOIN ZAFARI & GET 15% OFF
Sign up for 15% off your first order, plus first access to new arrivals, styling inspiration and special offers.